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Betting Rules
Fendiwin9 Casino operates under two Curaçao licences - one issued by Gaming Curaçao (GC) and one by the Curaçao Gaming Authority (CGA) - providing independent regulatory oversight for player protection and fair gaming.
General betting conditions
Fendiwin9 Casino provides betting and gaming services subject to applicable laws, platform rules and the conditions displayed on the website. The services are intended only for people who are legally permitted to use them in their location. You are responsible for checking whether online gambling is lawful where you live before creating an account or placing a bet. If you are not permitted to gamble, you must not use the services.
Eligibility and account responsibility
You must meet the minimum legal age that applies to you and provide accurate information when registering or using an account. An account must be used only by the person in whose name it is registered. You must keep your login details secure and must not allow another person to access or use your account. Any activity completed through your account may be treated as activity carried out by you unless you report unauthorised access promptly.
- Use only one personal account unless the website expressly permits otherwise.
- Provide information that is complete, current and accurate.
- Do not use an account for unlawful activity, fraud, money laundering or other prohibited conduct.
- Do not place bets on behalf of another person or allow another person to place bets through your account.
- Follow any identity, age, payment or account verification request that applies to your use of the services.
Fendiwin9 Casino may restrict, suspend or close an account where there is a suspected breach of these rules, a security concern, a legal requirement or evidence of prohibited activity. Any review will be handled in accordance with the applicable website terms and relevant requirements.
Information shown on the website
Bet types, available markets, odds, minimum or maximum stakes, settlement methods and other conditions may vary between products and events. The information displayed on the relevant betting page forms part of the conditions for that bet. You should review the selection, odds, stake and total amount before confirming a wager. If anything is unclear, do not place the bet until you understand the applicable conditions.
Placing and accepting bets
A bet is normally submitted by selecting the required option, entering a stake and confirming the transaction through the betting interface. A selection shown in a bet slip is not necessarily accepted until the confirmation process is completed. The account balance, confirmation message or transaction history may be used to show whether a bet was accepted. You should check your account after placing a bet and keep your own record of important transactions.
Before confirmation
Before confirming a bet, check the event or game, market, selection, odds, stake, potential return where shown and any special conditions. Some prices or available markets may change before acceptance. A bet may be accepted at a different price or under updated conditions where this is clearly displayed and you confirm the change. If you do not accept the revised details, do not complete the confirmation process.
After confirmation
Once accepted, a bet generally cannot be changed or cancelled unless the applicable rules specifically allow it. It is your responsibility to make sure the correct selection and stake have been entered. A failed, interrupted or incomplete transaction should not be assumed to have been accepted. Check your account records before attempting to place the same bet again, as repeated submissions may result in more than one accepted bet.
- Bets are accepted only when the website records them as accepted.
- A bet cannot normally be withdrawn because you changed your mind after acceptance.
- A transaction may be declined if the account has insufficient funds, a market is closed, a limit has been reached or a technical or security check applies.
- The stake used for a bet must come from an approved source connected with the account.
- You must not attempt to interfere with the website, manipulate betting functions or use software intended to obtain an unfair advantage.
Betting limits and availability
Limits may apply to particular accounts, products, markets, events, payment methods or promotional activities. Any applicable limit or restriction may be shown before confirmation or stated in the relevant terms. Availability can also change because of event status, market closure, location, maintenance, legal requirements or risk management. A bet will not be accepted where the selected service is unavailable.
Results, settlement and corrections
Bets are settled using the result and settlement method applicable to the relevant product or market. The specific game or market rules take priority where they explain how an outcome is determined. For event-based betting, settlement may rely on an official result or another reliable information source identified by the applicable rules. A result is not changed merely because a later report, appeal or opinion differs from the result used for settlement.
Voided, cancelled or postponed events
A bet may be voided, cancelled or settled in another way where an event does not take place, is abandoned, is postponed beyond the period allowed by the relevant rules, or cannot be settled fairly. Different selections within a multiple bet may be treated differently. Any selection that is void may be removed from a multiple bet or handled as stated in the market conditions. Always read the rules for the particular event or product before placing a wager.
Errors and corrections
Occasionally, the website may display an obvious error in odds, results, markets, balances or other information. An error may be corrected, and a transaction affected by the error may be voided or settled using the correct terms where permitted. This can include a clear pricing mistake, an incorrect event description, a duplicated market, an incorrect result or a technical display issue. If you notice a possible error, stop using the affected market and raise it through the available support or complaints process.
If a bet is settled incorrectly, the account record may be adjusted after a review. You should not spend or withdraw funds that appear in your account because of a suspected settlement or technical error. If you have already used the funds, the applicable terms may require the amount to be returned or otherwise resolved.
Technical interruptions
Internet connections, devices, payment services and website systems can be interrupted or delayed. Fendiwin9 Casino is not responsible for a bet that was not received or accepted because of a communication failure. Where a confirmed transaction is affected by a system issue, the transaction history and relevant records will be reviewed under the applicable terms. Do not repeatedly submit a wager during an interruption without checking whether the original request was accepted.
Responsible use and resolving concerns
Play within your limits
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Only gamble with money you can afford to lose. Set a budget before you start, take regular breaks and avoid betting when you are distressed, under the influence of alcohol or drugs, or trying to solve financial problems. Never chase losses by increasing your stake or continuing to gamble for longer than planned.
- Set personal spending and time limits where those tools are available.
- Review your betting history and account activity regularly.
- Consider a break or account restriction if gambling stops feeling enjoyable or controlled.
- Do not borrow money, use essential household funds or sell possessions to gamble.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
The website may offer safer gambling tools, account restrictions, cooling-off options or self-exclusion processes. These tools are intended to help you manage your play, but they cannot replace personal responsibility or professional support. If you request a restriction or self-exclusion, follow the instructions provided and do not create another account to avoid the restriction.
Questions, complaints and rule changes
If you believe a bet has been recorded, settled or displayed incorrectly, review the transaction details and use the support or complaints channel made available on the website. Include enough information to identify the relevant account activity, but do not send passwords or other unnecessary security details. Concerns are generally reviewed against the account records, transaction history, applicable market rules and these Betting Rules.
These rules may be updated from time to time to reflect changes to the services, products, technology, legal requirements or operating procedures. The current version published on the website applies to future use unless a different date or arrangement is stated. You should review the rules regularly, particularly before placing a new type of bet.