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Cookies Policy
Fendiwin9 Casino operates under two Curaçao licences - one issued by Gaming Curaçao (GC) and one by the Curaçao Gaming Authority (CGA) - providing independent regulatory oversight for player protection and fair gaming.
1. What cookies are
Cookies are small text files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support functions during a visit or future visits. Cookies do not usually identify you by name on their own, although information collected through cookies may sometimes be linked with other information associated with your account or device.
Fendiwin9 Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies may perform functions similar to cookies, including measuring website activity, remembering settings, supporting security and helping us understand how online services are used.
Some cookies are placed by Fendiwin9 Casino, while others may be placed by service providers that support website operation, security, analytics, communications or advertising activities. The technologies used may change from time to time as our website and services develop.
How cookies support the website
Cookies can help the website operate consistently, remember your selections and provide information relevant to your current session. They may also help us detect unusual activity, protect accounts, understand technical problems and improve the design and performance of the website. Where required, we will seek consent before using non-essential cookies.
2. Types of cookies we may use
The cookies and similar technologies used on the website may be grouped into the following categories. A particular cookie may have more than one function, and the availability of each category may depend on the features you use and the choices you make.
Strictly necessary cookies
These cookies are needed for core website functions. They may support account access, session management, page navigation, security controls, fraud prevention, responsible access processes and the operation of transaction or verification features. Without these cookies, some parts of the website may not work properly. Because they are necessary for services you request, they may not be disabled through standard preference tools, although you may be able to block them through your browser.
Functional or preference cookies
Functional cookies remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and help provide a consistent experience. If you remove or reject these cookies, you may need to enter your preferences again, and certain personalisation features may not operate as intended.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website, including which pages are viewed, how users navigate between pages and whether technical issues occur. This information may be collected in an aggregated or pseudonymous form and may be used to measure performance, identify improvements and monitor the reliability of online services. These cookies are not intended to provide a complete record of your activity across every website.
Advertising and marketing cookies
Where used and where permitted, advertising or marketing technologies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or show information that may be more relevant to your interests. These technologies may be operated by Fendiwin9 Casino or by third-party providers. You can usually manage these cookies through the cookie preference tool or your browser settings.
Security and compliance technologies
Certain technologies may be used to protect the website, accounts and services from malicious activity, automated abuse, unauthorised access and other security risks. They may also help us meet operational, legal or compliance obligations. These technologies can collect information about a device, browser, network connection or activity on the website for security-related purposes.
3. Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept or reject categories of non-essential cookies. Your choices may be stored in a preference cookie so that the notice does not appear every time you visit. You can change your selections later by using the available cookie settings link or preference controls.
You can also control cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete some or all cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. The method differs between browsers, so refer to your browser's help or support information for instructions.
- Accept or reject optional cookie categories through the website's preference tool, where available.
- Delete existing cookies from your device using your browser controls.
- Block cookies generally or block cookies from particular websites.
- Adjust mobile device settings that control advertising identifiers or similar tracking technologies.
- Use privacy controls provided by some third-party service providers.
If you block or delete cookies, some website functions may be unavailable, may operate less reliably or may require you to repeat steps during each session. Blocking optional cookies will not necessarily remove all information already collected before your choice was changed. Your settings may also need to be updated separately on different browsers or devices.
Cookie choices do not replace other privacy rights or controls that may apply to your personal information. Further information about how personal information is collected, used, stored and disclosed is available in our Privacy Policy.
4. Third-party services and links
The website may use third-party services to support functions such as hosting, security, analytics, customer support, communications, payment processing, identity or age checks and website performance. These providers may use cookies or similar technologies in accordance with their own privacy notices and terms. Their practices are not fully controlled by Fendiwin9 Casino, so you should review the information provided by the relevant third party where you want to understand how it handles data.
The website may contain links to external websites, applications or services. A link does not mean that Fendiwin9 Casino controls or endorses the privacy or cookie practices of that external service. Once you leave our website, the external provider's policies may apply. We recommend checking those policies before providing personal information or accepting cookies on another website.
Information that may be collected
Depending on the technology and the way you use the website, information may include your IP address, browser type, device type, operating system, language, approximate location, referring page, pages visited, session times, interactions with website features and cookie preferences. Information collected for account, security or compliance purposes may be associated with information you provide directly. We use such information only for permitted business, operational, security, service and legal purposes.
We take reasonable steps to use information in a way that is appropriate to the purpose for which it was collected. Access to information may be limited to people and service providers who need it for authorised functions, subject to applicable confidentiality and security arrangements.
5. Retention, security and policy changes
How long cookies remain
Some cookies are session cookies, meaning they are removed when you close your browser. Other cookies are persistent cookies, which remain on your device for a period of time or until you remove them. The retention period can depend on the cookie's purpose, your settings, technical requirements and applicable obligations. We aim to retain information only for as long as reasonably needed for the relevant purpose, unless a longer period is required or permitted.
Security
We use reasonable technical and organisational measures to help protect information collected through the website. However, no website, device, transmission method or electronic storage system can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials secure, avoid using untrusted networks where possible and notify us through the available website channels if you believe your account or session may have been compromised.
Changes to this policy
We may update this Cookies Policy when our website, technologies, service providers, business processes or legal obligations change. The updated version will be published on this page with a revised date or other notice where appropriate. We encourage you to review the policy periodically so that you understand how cookies and similar technologies are used. If a change requires consent, we will provide an appropriate opportunity to update your preferences.
If you have questions about this Cookies Policy or want to understand the options available for managing cookies, please use the relevant support or privacy contact channel made available on the website. We do not include contact details in this policy because the available channels may change.
